apnamug logo

FAQ'S (frequently asked questions)

Q1) Do you charge any money for 'designing' or 'customizing' mug?

A) No. Our mug designing application is 100% Free. Just create an account and start designing mugs.

Q2) My city is not listed on checkout page, what to do?

A) If your city is not listed on checkout page, then choose 'other' and in address box , enter your city name.

Q3) Sometimes when i click on 'Finish' , it does not save my design , why?

A) This happens sometimes due to browser cache. Just press 'Finish design' again and it will save it.

Q4) I am not good at using computers, can you create a design for me?

A) Yes sure we can. Just email us your design and requirements and we will take care of it. email: [email protected] or visit Contact us

Q5) Can i create design using my Mobile?

A) Yes you can, our site is mobile friendly. But 'Full layout' option is not available in mobile

Q6) Can you create Printed Mugs for company or brand?

A) Yes we can do that. If you have the images , then you can email us OR else we can create design according to your requirement (will charge some extra fee for this work))

Q7) Any discount on bulk buying?

A) Yes we can give you discount, email us your requirement [email protected] or visit Contact us

Q8) Why i cannot choose Mug types while designing?

A) On Design Page, you just need to create design. Once its Saved, then you need to use 'add cart' or 'buy now' button to buy your Mug. On Check out page, you can choose Mug Types like Inner color, plain or magic mug.

Q9) How to Buy Mug?

© 2017   ApnaMug.com